Genexpert Service Engineer

Save the Children View All Jobs By Recruiter
Bhaktapur 7/4/2020 - 7/11/2020
Full Time

Position Details

  • 1
  • None Specified
  • Bachelors(Undergraduate)
  • Others
  • Bhaktapur

Summary of Position



TEAM/PROGRAM: TB Program Management Unit, Global Fund

LOCATION: National Tuberculosis Centre, Bhaktapur


POST TYPE: National/Contract

Child Safeguarding Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people



Save the Children is the leading independent organization for children. We save children’s lives; we fight for their rights; we help them fulfill their potential. We work together, with our partners from civil societies and government, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. We reached approximately two million populations and invested over 29 million US dollars in 2012 to reach more children than ever before, through programs in Health, Nutrition, Education, Protection and Child Rights and Governance, Livelihood, HIV and AIDS, and Humanitarian crises.

Tuberculosis is still one of the leading causes of morbidity and mortality in Nepal despite the fact that it can be cured with adequate treatment. The emergence of multi drug resistant tuberculosis (MDR-TB) is one of the challenges in our efforts to control TB. It has been estimated that each year about 45,000 new TB cases occur annually in Nepal and this estimation is likely to increase considerably as indicated by preliminary results of the ongoing prevalence survey. Although medical laboratories are crucial in making evidence based diagnosis of TB, they have long been a less prioritized component of health care system in Nepal. 

Introduction of Cartridge Based Nucleic Acid Amplification Technology (i.e. GeneXpert technology) to TB control programs has added a great value in terms of diagnosis and treatment because of its higher sensitivity to detect TB and ability to detect resistance to rifampicin simultaneously. About 80 GeneXpert machines are already in use under National Tuberculosis Program (NTP) in different parts of the country. Furthermore, there is plan for increasing accessibility to GeneXpert services gradually throughout the country and replacing traditional diagnostic tools with the GeneXpert technology.  

It is crucial to have a functioning laboratory quality assurance (QA) and accreditation system to ensure quality of GeneXpert testing in healthcare facilities. It is essential to track functionality of GeneXpert machines across the country and a robust mechanism for trouble shooting and regular maintenance is important. Regular analysis of utilization data is required to inform NTP for further expansion of the services across the country. A GeneXpert Service Engineer is required to fulfill all these requirements and providing technical support and monitoring to laboratories providing GeneXpert services. 



Reports to: Senior Program Manager, Program Management Unit GF. 

Dimensions: National Tuberculosis Program (NTP) covers all 77 districts in Nepal. 

Staff directly reporting to this post: None



  • Provide technical support for installation, maintenance and troubleshooting of GeneXpert and other laboratory equipment of the NTP. 
  • Ensure implementation of GeneXpert connectivity system across all GeneXpert sites. 
  • Regularly track functionality and warranty status of GeneXpert machines (with the support from provincial TB laboratory officer) being used under the NTP. 
  • Coordinate with GeneXpert centers and local vendor to ensure timely maintenance and troubleshooting and to minimize the downtimes of the machines. 
  • Coordinate for timely maintenance and trouble shooting of NTRL and TRLs equipment.
  • Regularly analyze GeneXpert data and provide support to NTP for optimal utilization and expansion of GeneXpert services.
  • Provide onsite coaching/mentoring to laboratory staff on online data entry, repair maintenance of GeneXpert Machine, and connectivity of GeneXpert machine with frequent field visits in the GeneXpert Service sites in Nepal.  Provide support to M&E team to receive timely and complete data set related to GeneXpert services in Nepal.
  • Provide support to NTP for developing and implementing GeneXpert Laboratory Quality Assurance and Accreditation System across all laboratories providing GeneXpert services. 
  • Provide support to Procurement and Supply Chain Management (PSM) team for forecasting and quantification of GeneXpert machine, cartridges, modules and other related supplies.   
  • Work in close coordination and communication with National Tuberculosis Center, Save the Children Global Fund team, Provincial Health Directorate/ Ministry of Social Development and other stakeholders.
  • Inventory management and documentation of gene xpert machines and NTRL equipment.
  • Other related duties as assigned.


SKILLS AND BEHAVIOURS (our Values in Practice)


  • Holds self-accountable for making decision, managing resources efficiently, achieving and role modelling save the children values.
  • Holds the team and partners accountable to deliver on their responsibilities- giving them the freedom to deliver in the best way they fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved. 



  • Sets ambitious and challenging goals for him/herself and her team, takes responsibility for his/her own personal development and encourages their team to do the same
  • Future orientated, thinks strategically for better result.



  • Builds and maintains effective relationships, with team, colleagues, and other stakeholder
  • Approachable, good listener, easy to talk.



  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks.



  • Honest, encourages openness and transparency; demonstrates highest levels of integrity



  • Bachelor in Biomedical Engineering or Bachelor in Electronics Engineering or equivalent



  • Minimum 3 years of professional experience in TB or in Health (preferably in GeneXpert) related field. 
  • Ability of work with minimal supervision.
  • Fluency in English (written and speaking) is essential.
  • Proficiency in common computer packages (e.g. Word, Excel) relevant to the work (knowledge of some statistical data analysis tools is preferred).
  • Able to work independently as part of a team.
  • Ability to work under pressure and tight deadlines.
  • High degree of negotiations tact and diplomacy skills


Additional Job Responsibilities:

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities:

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Health and Safety:

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

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